TELECOM

Our efforts to transform routine tasks with AI have started yielding excellent results. Our employee engagement and customer satisfaction levels have increased significantly.

Cogniwide has been a valuable partner in this journey, and they helped our staff adapt to a newer way of working until they were completely comfortable.

As a large organization, we receive thousands of queries that need immediate resolution each day. This was the key reason we looked for a virtual assistant to support our employees.

We went ahead with Cogniwide’s CogniAssist, and how it worked! It was utterly simple to use and had everything we needed to solve our problem.

Covid-19 has disrupted our lives, some more so than the others – like the daily wage workers. Hence, we planned to build a platform to help furloughed people return to work faster.

Cogniwide brought clarity and expertise to this project and delivered a robust, user-friendly platform that helps job-seekers find lucrative and trustworthy opportunities in testing times.

Cogniwide helped us shift to an advanced capability that helps us stay in the lead. With CogniAssist, our customers always have help at hand and information at hand. Also, our support desk team can focus on complex queries.

Within a few months, Cogniassist has become an integral part of our team.