Our efforts to transform routine tasks with AI have started yielding excellent results. Our employee engagement and customer satisfaction levels have increased significantly.
Cogniwide has been a valuable partner in this journey, and they helped our staff adapt to a newer way of working until they were completely comfortable.
Adapting to the digital world
The progress of technology has resulted in newer avenues where organizations innovate and offer better user experiences. Companies look for innovative solutions that work across technologies to deliver precisely what they want. This is a paradigm shift from when organizations remained restricted within a product or service to reach their goal. Today, technological disruptions are common. Hence, organizations must ensure consistent and fast-paced innovation to meet customer needs each day.
We are currently at a stage where multiple change iterations on top of the same product or service will not serve as protection against disruptions. Now is the time to build new products/ services, enable new consumption models, and add monetization opportunities to ensure profitability. After all, the better connected you are to your customers, the better the service, the more your reputation grows. And along with it, your bottom line.
Organizations today look for web applications, mobile applications, or chatbots to cater to their customers effectively. Cogniwide provides holistic and future-proof solutions in all these segments. For instance, we build web applications in .Net, JAVA, etc., and mobile applications for android and iOS. Furthermore, we have our homegrown chatbot, CogniAssist, which is intuitive, intelligent, and simple to use. However, we also do support other chatbots such as Microsoft Luis, Amazon Lex, Google Dialog, or IBM Watson. For us, our customers’ satisfaction matters the most. And we will build, tweak and incorporate solutions as required responsibly.
Capabilities
To help customers meet their objectives, Cogniwide offers comprehensive product engineering services that address the complete technology stack throughout the product lifecycle, ensuring increased revenue and never-seen-before customer service levels. Here is how we help.
Web Applications
- Angular JS
- React JS
- Node JS
- .Net Platform
More complex social interactions require fast, adaptable, and robust technology. Hence, organizations invest in sound web applications to meet their customer requirements quickly. By providing options such as an on-premise/in-cloud installation, Cogniwide ensures you stay in the lead against the competition.
Mobile Applications
- Android
- iOS
Cogniwide delivers solutions in the most predominantly used mobile operating systems ensuring that all your customers will have a way to connect with your organization through mobile applications. By building fast, lightweight, and resilient applications, we make sure that your customers can reach out to you anytime, anywhere, and connect without any issues.
Chatbot
- CogniAssist
- Microsoft Luis
- Amazon Lex
- Google Dialog
- IBM Watson
Apart from mobile and web applications, leading organizations invest in intelligent chatbots that help them stay connected with their customers and service routine requests. Chatbots have now emerged as the favorites of employees and customers alike by reducing the load of the employees and increasing customer connectivity. Our team will help you understand which solution would suit your organization best. Contact our team today.
Product Lifecycle
We help maintain complex products, deliver exceptional experiences and collaborate with other enterprise functions while ensuring your costs remain in check. To provide experiences at speed, we follow a set of processes that helps build error-free and excellent experiences.
Ideation
Understanding issues, identifying pain points, and brainstorming solutions
Requirement Gathering
Stakeholder interactions and documentation to understand the needs
Design
Zoning in on the technology, creating an architecture and identifying elements
Development
The team builds and tests the application in the predetermined build environment
Deployment and testing
Go-live happens, and resolution of defects, if any, to ensure a quality application
Maintenance
After delivery, the team monitors the application in real-time for a bug-free operation
Our Clients
We deliver delightful experiences. Check out what our customers say.
Established Private Bank
India
As a large organization, we receive thousands of queries that need immediate resolution each day. This was the key reason we looked for a virtual assistant to support our employees.
We went ahead with Cogniwide’s CogniAssist, and how it worked! It was utterly simple to use and had everything we needed to solve our problem.
Leading Workforce Management Company
India
Covid-19 has disrupted our lives, some more so than the others – like the daily wage workers. Hence, we planned to build a platform to help furloughed people return to work faster.
Cogniwide brought clarity and expertise to this project and delivered a robust, user-friendly platform that helps job-seekers find lucrative and trustworthy opportunities in testing times.
Leading Consulting Company
United Kongdom
Cogniwide helped us shift to an advanced capability that helps us stay in the lead. With CogniAssist, our customers always have help at hand and information at hand. Also, our support desk team can focus on complex queries.
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Leading Insurance Company
Dubai